WinAWin Cookie Policy

At WinAWin, we use cookies and similar technologies to operate winawin.com, improve your experience, and keep your account secure. This Cookie Policy explains what cookies are, how we use them, and what choices you have regarding our use of them when you visit WinAWin Online Casino.

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us recognize your browser, remember your preferences, and understand how you interact with our games and services. Our WinAWin platform also uses similar tools such as local storage and pixel tags for comparable purposes.

Why We Use Cookies

We rely on cookies for several reasons, all aimed at making your experience at WinAWin Online Casino smooth, secure, and personalized. Here at WinAWin, we use this data to keep you logged in, remember your language and currency settings, and ensure that our games, deposit methods, and withdrawal methods function correctly.

• We use essential cookies to operate winawin.com securely and enable core account functions
• We use functional cookies to remember your preferences, such as language and currency
• We use performance cookies to analyze traffic and understand how players interact with our 11,091 games
• We use marketing cookies to show you relevant offers, including information about our welcome bonus and other promotions
• We use security cookies to detect fraud, protect your account, and support our KYC verification process

Essential Cookies

These cookies are strictly necessary for our website to function. Without them, you would not be able to log in, make a deposit, or request a withdrawal. Our WinAWin systems use these cookies to maintain your session, remember items in your cart during deposits, and apply security settings consistent with our licence from the Tobique Gaming Commission.

Functional Cookies

Functional cookies allow our WinAWin platform to remember choices you make, such as your preferred payment method among Visa, Mastercard, Neteller, Skrill, Interac, or cryptocurrencies like Bitcoin and Ethereum. We also use these cookies to remember whether you have opted into our Live Casino Welcome Bonus or other promotional codes such as WIN100, WIN50, WIN75, or WIN25.

Performance and Analytics Cookies

We use analytics cookies to understand how players navigate our site, which game providers such as NetEnt, Pragmatic Play, Evolution, or Hacksaw Gaming are most popular, and how long pages take to load. This information helps us improve our desktop browser and mobile browser versions, so you can enjoy slots, live dealer games, roulette, blackjack, and other game types without technical issues.

Marketing and Advertising Cookies

We at WinAWin use marketing cookies, together with our advertising partners, to show you offers that may interest you, including our welcome package up to EUR 4,550 plus 300 free spins, our Highroller Bonus, or our Birthday Bonus. These cookies also help us measure whether our campaigns, including those related to our bonus codes, are effective. Players from Sweden are not eligible for bonuses, promotions, the VIP program, or loyalty point exchanges, and players from Finland are not eligible for the Welcome Package, so marketing cookies also help us apply these regional rules correctly.

Third-Party Cookies

Some cookies on winawin.com are placed by trusted third parties, including payment providers, game studios, and analytics companies. These third parties may use cookies to verify transactions, prevent fraud, or support the Coinbase Converter used for crypto rate calculations. We do not control these third-party cookies directly, but we require our partners to handle your data responsibly and in line with applicable regulations.

Cookies and Your Account Security

Our WinAWin team also uses cookies to support account verification processes, including identity checks that require a government-issued photo ID, proof of address, and proof of payment method. Security-related cookies help us detect suspicious login attempts, confirm that you are not accessing our services from a restricted country, and support our policy prohibiting the use of VPNs to bypass geographic restrictions. If we detect unusual activity through these tools, we may request additional verification, including video verification or a phone call.

How Long Cookies Remain on Your Device

Some cookies are session cookies and are deleted automatically once you close your browser. Others are persistent cookies that remain on your device for a set period, ranging from a few days to several months, so that we can remember your preferences on your next visit to WinAWin Online Casino. Cookies related to our VIP Program and loyalty point tracking may remain longer, since VIP tiers are calculated based on cumulative comp points earned over time.

Managing Your Cookie Preferences

You can control or disable cookies at any time through your browser settings. Most browsers allow you to block all cookies, delete existing cookies, or receive a warning before a cookie is stored. Please note that if you disable essential cookies, certain features of our site, including logging in, making a deposit, or requesting a withdrawal, may not function properly.

• You can adjust cookie settings directly in your browser preferences
• You can delete cookies already stored on your device at any time
• You can contact our support team if you have questions about specific cookies we use
• You acknowledge that disabling certain cookies may limit access to some features of our services

Cookies on Mobile Devices

Whether you access our services through a desktop browser or a mobile browser, we use cookies and comparable technologies in a similar way. Our WinAWin platform does not currently operate a dedicated downloadable application, but the same cookie principles described in this policy apply whenever you visit winawin.com from a smartphone or tablet.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our own business practices. When we make material changes, we will post the revised policy on this page. We encourage you to review this policy periodically so that you remain informed about how we use cookies at WinAWin Online Casino.

Contact Us

If you have any questions about our use of cookies, our data practices, or this policy in general, you can reach us through our 24/7 live chat, by email at [email protected], or via our online contact form. If you wish to raise a dispute that we are unable to resolve directly, you may also contact EGIS at [email protected]. We are committed to addressing your concerns and ensuring that your experience with us remains transparent and secure.